Books by Lloyd C. Finch
Total count: 9
Telephone courtesy & customer service2nd ed.Crisp Publications1990-01-01
Twenty ways to improve customer serviceCrisp Publications1994-01-01
Crisp: TelemarketingApplications and Opportunities (A Fifty-Minute Series Book)1 editionCrisp Learning1994-12-21
CrispSuccess as a CSR (Crisp Professional)1 editionCrisp Learning1997-11-30
Success as a CSRDistribution to the U.S. trade [by] National Book Network1998-01-01
Crisp: Telephone Courtesy & Customer ServiceAchieving Interpersonal Impact in Business (Fifty-Minute Series.)3 editionCrisp Learning2000-02-23
Crisp: Call Center SuccessEssential Skills for CSRs (Crisp Fifty-Minute Series)1 editionCrisp Learning2000-08-09
Delegation Skills for LeadersAn Action Plan for Success as a Manager (A Crisp Fifty-Minute)3 editionCourse Technology2005-11-01