Lynn Van der Wagen

Identifiers

Open LibraryOL2491458A

Top Subjects

Customer services (3)
Hospitality industry (2)
Australia (2)
Customer relations (1)
Customer services -- Management (1)
Competency-based education (1)
Special events -- Management (1)

Books by Lynn Van der Wagen

Total count: 10

Building quality servicewith competency-based human resource management

Butterworth-Heinemann1994-01-01
Hospitality careersplanning and preparing for a career in the hospitality industry2nd ed.

Hospitality Press1995-01-01
Supervision and leadership in tourism and hospitality

Hospitality Press1998-01-01
Professional HospitalityAustralian Core Competencies

Hospitality Press,Australia1999-06-01
Professional hospitalitycore competencies2nd ed.

Pearson Education Press Australia2003-01-01
Hospitality managementstrategy and operations

Pearson/Hospitality Press2004-01-01
Event managementfor tourism, cultural, business, and sporting events

Pearson/Prentice Hall2005-01-01
Human Resource Management for EventsManaging the Event Workforce

Elsevier2006-01-01
Customer service intelligenceperspectives for human resources and training

Butterworth-Heinemann2008-01-01
Events Management (4th Edition)

Pearson Education Canada2010-11-11