John Futterknecht

Identifiers

Open LibraryOL2988732A

Top Subjects

Consumer Behavior - General (1)
Customer services (1)
Customer Service (1)
Business / Economics / Finance (1)
Business & Economics (1)
Business & Economics / Customer Service (1)
Economics (1)

Books by John Futterknecht

Total count: 3

Customer TellsDelivering World-Class Customer Service by Reading Your Customer's Signs and Signals

Kaplan Business2007-04-02
Leading in the Global MatrixProven Skills and Strategies to Succeed in a Collaborative World

BenBella Books2020-01-01
Customer TellsDelivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Optimum Press2020-01-01