Christopher W. L. Hart

Identifiers

Open LibraryOL711890A

Top Subjects

Hotels (1)
Marketing (1)
Service industries (1)
Case studies (1)
Management (1)
Malcolm Baldrige National Quality Award. (1)
Total quality management -- United States. (1)

Books by Christopher W. L. Hart

Total count: 4

Strategic hotel/motel marketingRev. ed.

Educational Institute of the American Hotel & Motel Association1986-01-01
Instructor's manual for The service management coursecases and readings

Free Press1991-01-01
The Baldrigewhat it is, how it's won, how to use it to improve quality in your company

McGraw-Hill1992-01-01
Extraordinary guaranteesa new way to build quality throughout your company & ensure satisfaction for your customers

AMACOM1993-01-01