Ronald A. Nykiel
Identifiers
- Open LibraryOL224495A
Top Subjects
- Customer services (3)
- Hospitality industry (3)
- Consumer behavior (2)
- Consumers (2)
- Attitudes (2)
- Customer relations (2)
- Business / Economics / Finance (2)
Books by Ronald A. Nykiel
Total count: 16
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A multidimensional assessment of executive behavior and attitudinal changesan evaluation on the President's Commission on Personnel Interchange1976-01-01
Marketing in the hospitality industryCBI Pub. Co.1983-01-01-
Ten steps to service successOvercoming consumer cynicism1st ed editionLibra1989-01-01
You can't lose if the customer winsten steps to service successLongmeadow Press1990-01-01
You can't lose if the customer winsten steps to growth & profitBerkley ed.Berkley Books1990-01-01-
Keeping customers in good times and badLongmeadow Press1992-01-01
Keep Cust Gd Time/badBerkley Trade1993-11-01-
You Can't LoseBerkley Trade1994-05-01
Marketing your city, U.S.A.a guide to developing a strategic tourism marketing planHaworth Hospitality Press1998-01-01-
Points of EncounterThe Secrets of Service Excellence and Sales SuccessAMARCOR1998-01-01
Marketing Your BusinessA Guide to Developing a Strategic Marketing PlanBest Business Books2003-01-01
Hospitality Management StrategiesPrentice Hall2004-05-11-
Marketing Your Business ; Guide to Developing a Strategic Marketing PlanAtlantic Publishers and Distributors2005-01-01
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Handbook of Marketing Research Methodologies for Hospitality and TourismTaylor & Francis Group2007-01-01
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Marketing in the hospitality industry5th ed.American Hotel & Lodging, Educational Institute2011-01-01
Fan dian yu lü you fu wu ye shi chang ying xiaoMarketing in the hospitality industryDi 2 banZhong guo lü you chu ban she2015-01-01