Sarah Cook

Books by Sarah Cook

Total count: 64

• Creative problem-solving21 tried and tested training activities for developing problem-solving skills

  Wyvern Business Training1992-01-01
• More structured workshops for customer care

  Gower1993-01-01
• Customer careimplementing total quality in today's service-driven organisationRevised ed.

  Kogan Page1994-01-01
• Training for empowerment

  Gower1994-01-01
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  Practical benchmarkinga manager's guide to creating a competitive advantage

  Kogan Page1995-01-01
• Trent Occupational Therapy clinical audit and outcomes project

  Trent Regional Health Authority1995-01-01
• Customer Care

  Kogan Page, Limited1996-01-01
• The facilitation toolkit24 tried and tested sessions, including the role of the facilitator, the skills of facilitation and facilitation in practice

  Fenman Training1997-01-01
• Chinese Economy under Transition

  Palgrave Macmillan2000-01-01
• Asian Politics in Development

  Routledge2003-01-01
• Change Management ExcellenceUsing the Four Intelligences for Successful Organizational Change

  Kogan Page, Limited2004-01-01
• Epz Change Management Excellence

  Kogan Page, Limited2005-01-01
• Customer Care ExcellenceHow to Create an Effective Customer Focus

  Kogan Page, Limited2008-01-01
• Essential Guide to Employee EngagementBetter Business Performance Through Staff Satisfac

  Kogan Page, Limited2008-01-01
• Leading for SuccessUnleash Your Leadership Potential to Achieve Extraordinary Results

  de Gruyter GmbH, Walter2009-01-01
• Effective ManagerManagement Skills for High Performance

  de Gruyter GmbH, Walter2009-01-01
• Coaching for high performancehow to develop exceptional results through coaching

  Books24x7.com2009-01-01
• Building a High Performance TeamProven Techniques for Effective Team Working

  de Gruyter GmbH, Walter2009-01-01
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  Building a high-performance teamproven techniques for effective team working

  IT Governance2009-01-01
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  Countries at the Crossroads 2010An Analysis of Democratic Governance

  Rowman & Littlefield Publishers2010-01-01
and 44 more