Bo Edvardsson

Identifiers

Open LibraryOL2743484A

Top Subjects

Economic Conditions (1)
Customer Service (1)
Business / Economics / Finance (1)
Management & management techniques (1)
Business & Economics (1)
Service industries (1)
Customer services (1)

Books by Bo Edvardsson

Total count: 9

Service Quality

Lexington Books1998-06-03
New Service Development and Innovation in the New Economy

Studentlitteratur AB2000-01-01
Quis 9 Symposium - S0ervice Excellence in Management. Manageing Service Quality, Volume 15, Issue 2

Emerald Publishing Limited2005-01-01
Involving Customers in New Service Development

Imperial College Press2006-01-01
Values-Based Service for Sustainable Business

Routledge2008-01-01
International Research Symposium on Service Excellence in Management (Quis)

Emerald Publishing Limited2014-01-01
Back Where We Belong Marketing As the Organization S Core Strategy

Emerald Publishing Limited2014-01-01
Business Transformation for a Sustainable Future

Routledge2021-01-01
Palgrave Handbook of Service Management

Springer International Publishing AG2022-01-01