Terry G. Vavra

Identifiers

Open LibraryOL386651A

Top Subjects

Consumer satisfaction (2)
Questionnaires (2)
Customer services (1)
Customer relations (1)
Advertisers -- Attitudes (1)
Consumer satisfaction -- Evaluation. (1)
Technology (1)

Books by Terry G. Vavra

Total count: 6

Aftermarketinghow to keep customers for life through relationship marketing

Business One Irwin1992-01-01
Improving your measurement of customer satisfactiona guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs

ASQ Quality Press1997-01-01
Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification1st edition

ASQ Quality Press2001-06-15
Customer satisfaction measurement simplifieda step-by-step guide for ISO 9001:2000 certification

ASQ Quality Press2002-01-01
Loyalty Myths

Wiley & Sons, Incorporated, John2005-01-01
Influence of Advertising's Affective Qualities on Consumer Response

Creative Media Partners, LLC2022-01-01