Books by Kristin Anderson
Total count: 8
Delivering knock your socks off serviceAmacom1991-01-01
Great customer service on the telephoneAMACOM, American Management Association1992-01-01
Knock your socks off answerssolving customer nightmares & soothing nightmare customersAmerican Management Association1995-01-01
500 Years of Graphic Art TechniquesFacts1996-07-01
Knock Your Socks Off AnswersSolving Customer Nightmares & Soothing Nightmare Customers (Knock Your Socks Off Series)AMACOM/American Management Association1996-10-01
Tales of Knock Your Socks Off ServiceInspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)AMACOM/American Management Association1997-10-01
Customer relationship managementMcGraw-Hill2002-01-01
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)3rd editionAmerican Management Association2002-10-01