M. Ray Grubbs
Identifiers
- Open LibraryOL775941A
Top Subjects
- Business/Economics (2)
- Bank Management (2)
- Business / Economics / Finance (2)
- Banking (1)
- Banks & Banking (1)
- Customer relations (1)
- Customer service (1)
Books by M. Ray Grubbs
Total count: 4
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Effective Bank MarketingIssues, Techniques, and ApplicationsProbus Professional Pub1987-08-01
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Winning BanksManaging Service Quality for Customer SatisfactionIrwin Professional Publishing1989-08-01
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Customer Service RenaissanceLessons from the Banking WarsProbus Publishing Co.1990-12-01
Customer service renaissancelessons from the banking warsBankers Pub. Co.1991-01-01