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Ko De Ruyter
Identifiers
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OL3037835A
Top Subjects
Case studies (1)
Business/Economics (1)
Call centers (1)
Personnel & human resources management (1)
Customer services (1)
Human Resources & Personnel Management (1)
Management - General (1)
Books by Ko De Ruyter
Total count: 2
Research in e-Service. International Journal of Service Industry Management, Volume 13, Issue 5
Emerald Publishing Limited
2002-01-01
Cases in Call Center Management
Great Ideas (Th)at Work (Ichor Business Series)
Purdue University Press
2004-12-06
