Fu wu ye

Guan li fu wu ying xiao: Fu wu xing qi ye ying xiao guan li shi yong zhi nan

(mei)Yue hanE. G. Bei te sen(John E.G. Bateson), (mei)K. Dao ge la siHuo fu man(K. Douglas Hoffman)Zhu ; Deng xiao min deng yi

Fu wu ying xiao ji qiao

Di zhen peng zhu

Fu wu guan li: Yun zuo, Zhan lüe yu xin xi ji shu = Service management

(mei)Zhan mu si A. fei ci xi meng si(James A. Fitzsimmons), (mei)Mo na J. fei ci xi meng si(Mona J. Fitzsimmons)Zhu ; Zhang jin cheng, Fan xiu cheng, Yang kun yi

Fu wu ying xiao

Ze si man er, bi te na, ge lan mu <le, lei>, zhang jin cheng, bai chang hong

Fu wu ye zhuan xing sheng ji xin shi jiao: Guang zhou qi shi

Zhijian Li

Ru he kai jia hun qing gong si

Liu yan qun, teng hong qin

Fu wu ying xiao guan li

Guo guo qing

Fu wu ying xiao guan li

Wu xiao yun

Zhong guo ren li zi yuan fu wu ye fa zhan bao gao

Sun jian li zhu bian;< zhong guo ren li zi yuan fu wu ye fa zhan bao gao> bian wei hui bian zhu

Fu wu ying xiao