Language services

Agencies' service to non-English speaking customers

United States General Accounting Office, General Government Division.

Directory of language training and services for business: a guide to resources in further and higher education

Colin Mellors, David Pollitt, Andrew Radtke.

Lost in translation: a review of the federal government's efforts to develop a foreign language strategy : hearing before the Oversight of Government Management, the Federal Workforce, and the District of Columbia Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Tenth Congress, first session, January 25, 207

United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia

Assessing Asian language performance: guidelines for evaluating limited-English-proficient students

Li-Rong Lilly Cheng.

L'assessorament lingüístic: funcions i criteris

a cura de Neus Nogué, Òscar Bladas, Lluís Payrató

National report on service to the public in English and French: time for a change in culture

authors: Sylvie Mattar, Michel Gratton.

Joint informational hearing, provision of bilingual services by government agencies: the law, how it's implemented and enforced, and proposed reforms

Assembly Select Committee on Language and Access to Government and Senate Committee on the Judiciary.

National report on service to the public in English and French : time for a change in culture =: Bilan national des services au public en français et en anglais : un changement de culture s'impose

authors: Sylvie Mattar, Michel Gratton = auteurs: Sylvie Mattar, Michel Gratton.

Time for a change in culture: national report on service to the public in English and French.

Canada. Office of the Commissioner of Official Languages.

A national security crisis: foreign language capabilities in the federal government : hearing before the Oversight of Government Management, the Federal Workforce, and the District of Columbia Subcommittee of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Twelfth Congress, second session, May 21, 2012

United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia