Patient representative services

Real people, real problems: an evaluation of the long-term care ombudsman programs of the Older Americans Act

Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors.

Resolving grievances in the nursing home: a study of the ombudsman program

Abraham Monk, Lenard W. Kaye, Howard Litwin.

Personal care homes in Montana: a consumer's guide

Montana's Ombudsman Program, Senior and Long Term Care Division, Department of Public Health and Human Services

In the name of the patient: consumer advocacy in health care

Lauren B. Phillips.

Residents' rights for people in long term care facilties (Korean)

Illinois Department on Aging

Patient's supporters: guidance forpeople who use the NHS, carers, people who work in the NHS, patient's supporters themselves

Scottish Office.

Final report to the Administration on Aging: computerization of the ombudsman reporting system

Ruth Huber and Kevin W. Borders

Verdict pending: a patient representative's intervention

by Fredonia French Jacques.

A review of the state and district nursing home and long-term care facility ombudsman committees in the Department of Health and Rehabilitative Services

prepared pursuant to the Sundown Act by staff of the Florida Senate Committee on Health and Rehabilitation Services.

Pioneer practices: living, loving, and laughing in long-term care : a brochure for residents & families

Illinois. Dept. on Aging