The customer's relative importance in the design, development and implementation of new services
an empirical investigation
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Author
Contributions
- Pras, Bernard. - Contributor
- Dussart, Christian. - Contributor
- European Institute for Advanced Studiesin Management. - Contributor
Publication
1992 - European Institute for Advanced Studies in Management, Brussels, Belgium
Language
English
Subjects
Series Statement
- Working papers (European Institute for Advanced Studies in Management) -- no.92-11
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