Managing stress and conflict in libraries
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Word Count
35,000 words, Guess
Page Count
140 pages
Identifiers
- Internet Archivemanagingstressco0000pant
- ISBN-101856046133
- ISBN-139781856046138
- LibraryThing4877878
- Library of Congress Control Number2012464827
and 3 more
- OCLC Control Number156780628
- Better World Books9781856046138
- Open LibraryOL21026423M
Classifications
- DDC023.9
- LCCZ
- LCCZ682 .P33 2007
and 1 more
- LCCZ682 .P36 2007
Description
"This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--Jacket.
Subjects
Topics
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- Managing stress and conflict in libraries
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