Author

Contributions

  • Bell, Bilijack R., 1972- - Contributor

Publication

2003 - Berrett-Koehler Publishers, San Francisco, CA, California

Language

English

Word Count

42,250 words, Guess

Page Count

169 pages

Identifiers

and 1 more
  • LibraryThing2139814

Classifications

  • DDC658.8/12
  • LCCHF5415.5 .B435 2003

Description

Do you long to build a cult like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake?

Subjects

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