Author

Publication

2003-12-30 - Praeger Publishers

Language

English

Word Count

60,000 words, Guess

Page Count

240 pages

Physical Format

Hardcover

Identifiers

and 2 more
  • Library of Congress Control Number2003059681
  • Goodreads2283472

Classifications

  • LCCHF5415.335 .J63 2003

First Sentence

Businesses fail when the fundamental question-what business are we in?-is either ignored or misunderstood.

Subjects

Other Editions

  • Fundamentals of Customer-Focused Management: Competing through ServiceHardcoverPraeger Publishers2003-12-30

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