Diversity in experience and team familiarity
evidence from Indian software services
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Author
Contributions
- Harvard Business School - Contributor
Publication
2009 - Harvard Business School, Boston, Massachusetts
Language
English
Word Count
8,750 words, Guess
Page Count
35 pages
Identifiers
- OCLC Control Number434571410
- Open LibraryOL45174890M
Description
In settings ranging from product development to service delivery, fluid teams of individuals with different sets of experience are tasked with projects that are critical to their organization's success. Although building teams from individuals with different prior experience is increasingly necessary, prior work examining the relationship between experience and performance fails to find a consistent effect of variation in experience on performance. We hypothesize that team familiarity - team members' prior experience working with one another - is one mechanism that helps teams leverage the potential benefits of variation in team member experience by alleviating coordination problems that such variation may create. In team familiarity, our paper identifies one mechanism for capturing the performance benefits of variation in experience and provides insight into how the broader management of experience accumulation affects team performance.
Subjects
Series Statement
- Working paper / Harvard Business School -- 09-145
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