Contributions

  • Eldon Dedini (Illustrator) - Contributor

Publication

2005-11-30 - AMACOM/American Management Association

Language

English

Word Count

35,500 words, Guess

Page Count

142 pages

Physical Format

Hardcover

Identifiers

and 2 more
  • Goodreads353867
  • LibraryThing8818812

Classifications

  • LCCHD58.8 .O5 2006

Description

A recent survey reveals that customer satisfaction with the weather is at an all time low. It's up to Wally, director of the Weather Consumer Satisfaction Bureau, to sort things out. In this witty fable, the root of the problem is a disagreement between old and new clouds. The upstarts think technology is the answer, while the old guard says there's no substitute for the tried and true. The resulting storms are having a direct effect on customers, who wonder if they will ever see sunny skies again. Can Wally reconcile these seemingly conflicting views and leverage the unique strengths of all the clouds into a successful, customer-friendly plan? On Cloud Nine presents real lessons about what is valuable in the workplace: balancing the past and the future, encouraging diversity of ideas, and more. The story is followed by simple yet powerful tools that will help readers apply these lessons to their own work and organizations.

First Sentence

Wally pinned on his shiny new name badge and smiled at himself in the mirror.

Subjects

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