Breakthrough thinking in total quality management
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Contributions
- Moran, John W., 1944- - Contributor
- Nadler, Gerald. - Contributor
Publication
1994 - PTR Prentice Hall, Englewood Cliffs, N.J, New Jersey
Language
English
Word Count
108,500 words, Guess
Page Count
434 pages
Identifiers
- Open LibraryOL18551650M
- ISBN-100130908207
- OCLC Control Number28063662
- Library of Congress Control Number93004328
- Goodreads3124769
and 1 more
- LibraryThing5144632
Classifications
- DDC658.5/62
- LCCHD62.15 .H63 1994
Description
Every organization seeks better results, such as customer satisfaction, timely products and services, and effective operating systems. However, the process of attaining those results is equally important. Breaking away from conventional approaches, this innovative volume provides professional TQM facilitators and trainers with a framework that lets you focus on only the critical problems and needed purposes, provides the path to obtaining immediate results that do not inhibit the longer-term benefits of building toward larger purposes and achieving "solutions-after-next," breaks down the barriers of rationalism and faith-in-data that can foster antagonistic relations among people.
Subjects
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