Analysing customer defections
predicting the effects on corporate performance
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Author
Contributions
- Pitt, Leyland F. - Contributor
- Berthon, Pierre. - Contributor
- Henley Management College. - Contributor
Publication
1996 - Henley Management College, Henley-on-Thames, United Kingdom
Language
English
Word Count
0 words, Guess
Page Count
0 pages
Identifiers
- ISBN-101897866968
- ISBN-139781897866962
- Open LibraryOL16711491M
Subjects
Series Statement
- Working paper series -- HWP 9612
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