Service recovery
fixing broken customers
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Word Count
15,750 words, Guess
Page Count
63 pages
Identifiers
- Internet Archiveservicerecoveryf0000zemk
- ISBN-101563271508
- ISBN-101563270978
- ISBN-139781563271502
- ISBN-139781563270970
Classifications
- DDC658.8/12
- LCCHF5415.5 .Z47 1995
Subjects
Series Statement
- Management master series.
Other Editions
- Service recovery: fixing broken customers
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