Peak Performance
Aligning the Hearts and Minds of Your Employees
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Word Count
76,000 words, Guess
Page Count
304 pages
Physical Format
Hardcover
Identifiers
- Internet Archivepeakperformance00jonr_0
- ISBN-100875849369
- ISBN-139780875849362
- LibraryThing320917
- Library of Congress Control Number99048878
and 4 more
- OCLC Control Number47010417
- OCLC Control Number42475865
- Better World Books9780875849362
- Open LibraryOL8089989M
Classifications
- LCCHF5549.5.M63 K375 2000
- LCCHF5549.5.M63K375
- LCCHF5549.5.M63 K375 2000eb
Description
"In Peak Performance, Jon Katzenbach draws from a study of twenty-five enterprises from a range of industries to show how the best organizations harness and maximize the positive emotional energy of their workforces. Pointing to detailed case studies, he reveals that in spite of dramatic differences in business priorities, marketplace dynamics, and leadership philosophies, every company - whether airline, software producer, or restaurant chain - consistently pursued one or more of five distinct paths in building and sustaining exceptional levels of employee performance."--BOOK JACKET.
First Sentence
In my first meeting with Steve Messana, senior vice president of Human Resources at The Home Depot, he captured the power of frontline commitment in the following simple statement: We encourage all of our people to come up with their own ideas to capture the customer's attention, and to try them out-there's no need for approval here.
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