Service operations management
improving service delivery
4th ed.
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Author
Contributions
- Clark, Graham, 1949- - Contributor
- Shulver, Michael - Contributor
Publication
2012 - Pearson, Harlow, England, England
Language
English
Word Count
115,500 words, Guess
Page Count
462 pages
Identifiers
- Internet Archiveserviceoperation0000john_g3q9
- ISBN-139780273740483
- ISBN-100273740482
- Better World Books9780273740483
- Open LibraryOL25238966M
Classifications
- DDC658
- LCCHD9980.5 .J647 2008
- LCCHD9980.5.J647 2012
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