The Visible Ops Handbook
Implementing ITIL in 4 Practical and Auditable Steps
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Author
Publication
2005-06-15 - Information Technology Process Institute
Language
English
Word Count
28,000 words, Guess
Page Count
112 pages
Physical Format
Paperback
Identifiers
- ISBN-100975568612
- ISBN-139780975568613
- LibraryThing586908
- Library of Congress Control Number2008274760
- Better World BooksO9-ALG-674
and 1 more
- Open LibraryOL8585719M
Classifications
- LCCHD30.2 .B445 2005
First Sentence
Our goal in this phase is to reduce the amount of unplanned work as a percentage of total work done down to 25% or less.
Subjects
Other Editions
- The Visible Ops Handbook
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