Building Quality Service
1st edition
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Word Count
29,500 words, Guess
Page Count
118 pages
Physical Format
Spiral-bound
Identifiers
- ISBN-100750689285
- ISBN-139780750689281
- OCLC Control Number316237566
- Open LibraryOL9857775M
First Sentence
This chapter builds a foundation for the rest of the book by highlighting service issues and defining service in terms of a model which is applied throughout the book.
Subjects
Other Editions
- Building Quality Service
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