Author

Contributions

  • Kernaghan, Kenneth, 1940- - Contributor
  • Marson, D. Brian. - Contributor

Publication

1999 - Canadian Centre for Management Development, Ottawa, Ontario

Language

English

Word Count

26,500 words, Guess

Page Count

106 pages

Identifiers

  • ISBN-10066227654X
  • ISBN-139780662276548
  • Goodreads3924244
  • Library of Congress Control Number2003427467
  • Open LibraryOL3746804M

Classifications

  • DDC352.7/0971
  • LCCJL86.C87 B45 1999

Subjects

Topics

GestionÉvaluationEvaluationManagementSatisfactionConsommateursCustomer services

Places

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