Author

Contributions

  • Bernoff, Josh - Contributor
  • Phạm, Tâm - Contributor

Publication

2010 - Alphabooks, Hà Nội, Vietnam

Language

Vietnamese

Word Count

100,750 words, Guess

Page Count

403 pages

Identifiers

Alternate Titles

  • Thành công trong thế giới xáo trộn bởi công nghệ số

Description

In Groundswell, two top analysts from Forrester Research show you how to turn the force of customers connecting to your own advantage. With twenty-five vivid cases from around the world--from health care to retail to consumer goods to business services--Li and Bernoff show how leading companies are gaining insights, generating revenue, saving money, and energizing their own customers. Whether you're in marketing, research, support, sales, development, or even running the whole enterprise, there's targeted advice here for you, backed up with real-world ROI to prove it works.

Subjects

Reader Reviews

No reviews yet for this book.

Be the first to share your thoughts!