Too hot to handle?
engaging hot conflict to make better decisions and build resilient management teams
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Publication
2006 - Division of Research, Harvard Business School, Boston, Massachusetts
Language
English
Word Count
8,750 words, Guess
Page Count
35 pages
Identifiers
- Open LibraryOL57679604M
- OCLC Control Number64433378
Description
Conventional wisdom - together with the weight of published management advice - recommends that managers engage task conflict but avoid relationship conflict to have productive discussions. Implicit in this advice is the premise that it is indeed possible to separate them. This article argues, in contrast, that it is neither possible nor desirable to avoid relationship conflict, due to well-documented properties of human cognition.
Subjects
Series Statement
- Working paper / Division of Research, Harvard Business School -- 06-030
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