Author

Publication

2015 - SAGE, California

Language

English

Word Count

47,750 words, Guess

Page Count

191 pages

Identifiers

  • Internet Archivehospitalitymanag0000wood
  • ISBN-101446246949
  • ISBN-101446246957
  • ISBN-139781446246948
  • ISBN-139781446246955
and 5 more
  • Library of Congress Control Number2014954699
  • OCLC Control Number908325397
  • Better World Books9781446246955
  • Better World Books9781446246948
  • Open LibraryOL26943619M

Classifications

  • DDC647/.068
  • DDC647.94068
  • LCCTX911.3.M27 W667 2015
and 1 more
  • LCCTX911.3.M27

Description

Where are we going? The nature of hospitality management --What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector --Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality --Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality --So you give degrees to waiters? Hospitality management education --Conclusion: the proof of the pudding?

Subjects

Reader Reviews

No reviews yet for this book.

Be the first to share your thoughts!