The customer comes second
put your people first and watch 'em kick butt
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Contributions
- Peters, Diane McFerrin. - Contributor
Publication
2002 - HarperBusiness, New York, New York (State)
Language
English
Word Count
71,000 words, Guess
Page Count
284 pages
Identifiers
- Internet Archivecustomercomessec00rose_1
- ISBN-100060526564
- ISBN-139780060526566
- LibraryThing1210823
- Goodreads930678
and 4 more
- Library of Congress Control Number2002068858
- OCLC Control Number49959253
- Better World Books9780060526566
- Open LibraryOL23277049M
Classifications
- DDC338.4/791
- LCCG154 .R67 2002
- LCCG154.R67 2002
Subjects
Topics
ManagementTravel agentsJob enrichmentAdministraciónEmpresas turísticasPersonnel ManagementConsumer satisfactionMotivation (Psychology)Retail trade, managementTravel agents -- ManagementOrganization and Administration
Other Editions
- The customer comes second: put your people first and watch 'em kick butt
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