Front office staff
responding to rude or aggressive students
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Author
Contributions
- Bennett, Laura (Laura A. E.) - Contributor
- Magna Publications Inc - Contributor
Publication
2012 - Magna Publications, Madison, WI, Wisconsin
Language
English
Word Count
0 words, Guess
Page Count
0 pages
Physical Format
Electronic resource
Identifiers
- OCLC Control Number798271943
- Open LibraryOL47070160M
Description
Presents a framework for identifying, reacting to and managing aggressive and otherwise disruptive behaviors, and shows techniques to manage volatile situations.
Subjects
Series Statement
- Magna online seminar
- Magna online seminars
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