Author

Contributions

  • Parker, Tom, 1950- - Contributor
  • Stephens, Deborah C. - Contributor

Publication

1997 - Van Nostrand Reinhold, New York, New York (State)

Language

English

Word Count

73,000 words, Guess

Page Count

292 pages

Identifiers

and 2 more
  • Goodreads1949513
  • LibraryThing3370850

Classifications

  • DDC658.8/12
  • LCCHF5415.335 .H45 1997

Alternate Titles

  • 1 size fits 1

Description

"How can you win the unshakable loyalty and trust of today's savvy customers? One Size Fits One: Building Relationships One Customer and One Employee at a Time lays out the ten rules for what customers want - in their own blunt words - and shows how your company can begin to develop personalized relationships with your customers." "And certainly no company can deliver "one size fits one" value without loyal employees committed to creating exceptional value for each individual customer. One Size Fits One explains why yesterday's workplace mentality no longer works and shows how relationships inside organizations must change to successfully unleash the power of truly committed employees."--BOOK JACKET.

Subjects

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