Author

Publication

2003 - Open University Press, Maidenhead, England

Language

English

Word Count

42,000 words, Guess

Page Count

168 pages

Physical Format

Electronic resource

Identifiers

  • Internet Archivemanagingcomplexi00hayn
  • ISBN-10033522573X
  • ISBN-101280953993
  • ISBN-139780335225736
  • ISBN-139781280953996
and 2 more

Classifications

  • DDC351
  • LCCJF1351 .H388 2003eb

Description

This text is an introduction to complexity theory and its application to public services management. In a clear and comprehensible manner it:. Argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach. Challenges management techniques used in key areas of the public sector, such as performance management, staff development leadership, strategic management and the use of IT. Proposes alternative approaches that are based on a correct understanding of the disorder in the policy process. The difficult concepts of complexity theory are pr.

Subjects

Series Statement

  • Managing the public services

Links

Reader Reviews

No reviews yet for this book.

Be the first to share your thoughts!