Managing service in food and beverage operations
4th ed.
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Author
Contributions
- Hickey, Philip J. - Contributor
Publication
2012 - American Hotel & Lodging Educational Institute, Lansing, Mich, Michigan
Language
English
Word Count
176,500 words, Guess
Page Count
706 pages
Identifiers
- Internet Archivemanagingservicei0000cich_u5g2
- ISBN-139780866123587
- ISBN-10086612358X
- OCLC Control Number793100633
- Open LibraryOL27152569M
Classifications
- DDC647.95/068
- LCCTX911.3.M27 C54 2012
Description
"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher
Subjects
Topics
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