Publication

2007 - TSO, London, England

Language

English

Word Count

43,000 words, Guess

Page Count

172 pages

Identifiers

and 1 more

Classifications

  • DDC658.4038076
  • LCCHD9696.67.A2

Description

The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.

Subjects

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