Keeping the Edge
Giving Customers the Service They Demand
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Author
Contributions
- Karl Albrecht (Foreword) - Contributor
Publication
1997-03-01 - Plume
Language
English
Word Count
92,000 words, Guess
Page Count
368 pages
Identifiers
- ISBN-100452271916
- ISBN-139780452271913
- Goodreads2333902
- LibraryThing3576658
- Better World Books9780452271913
and 1 more
- Open LibraryOL7590575M
Classifications
- DDC658.8
- LCCHF5415.5 .S28 1995
Subjects
Places
Other Editions
- Keeping the Edge
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