ISO 9001 : 2015, Fifth Edition
Quality management systems - Requirements
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Publication
2015-09-15 - Multiple. Distributed through American National Standards Institute (ANSI)
Language
English
Word Count
10,000 words, Guess
Page Count
40 pages
Physical Format
Paperback
Identifiers
- Open LibraryOL37800345M
- ISBN-139789267106779
- ISBN-109267106775
- OCLC Control Number926717024
Classifications
- LCCTS156.6 .Q35 2015
Description
This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides. NOTE 1 In this International Standard, the terms "product" or "service" only apply to products and services intended for, or required by, a customer. NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.
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