From outsourcing to global collaboration

Description

"Many companies have successfully used outsourcing to lower costs. But, unless the company's efforts are unusually good, true competitive advantage is fleeting when competitors begin outsourcing and achieve similar results. To build sustainable competitive advantage, leading companies are now using an advanced form of outsourcing, called global collaboration, to drive new revenue, quicken time-to-market, and increase innovation. Global collaboration impacts their top as well as bottom lines. But effectively adopting this approach requires adjustments to traditional outsourcing strategy, organization and processes."

Subjects

Series Statement

• Working paper / Division of Research, Harvard Business School -- 07-080