Author

Publication

2005 - McGraw-Hill, New York, New York (State)

Language

English

Word Count

59,000 words, Guess

Page Count

236 pages

Identifiers

and 4 more

Classifications

  • DDC658.3/045
  • LCCHF5549.12 .K463 2005
  • LCCHF5549.12

Description

Practical methods for solving messy problems in the officeFrom underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as:Handling a crisis in an employees lifeNegotiating salary and announcing pay cutsManaging personal problems, from body odor to personal callsResponding to accusations of sexual harrassmentAddressing gen...'

Subjects

Other Editions

  • Perfect solutions for difficult employee situationsMcGraw-Hill2005

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