Service work
critical perspectives
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Author
Contributions
- Korczynski, Marek. - Contributor
- Macdonald, Cameron. - Contributor
Publication
2009 - Routledge, New York, NY, New York (State)
Language
English
Word Count
48,750 words, Guess
Page Count
195 pages
Identifiers
- Internet Archiveserviceworkcriti0000unse
- ISBN-139780415953177
- ISBN-139780415953160
- ISBN-139780203892268
- ISBN-100415953170
and 11 more
- ISBN-100415953162
- ISBN-100203892267
- Goodreads7064889
- Library of Congress Control Number2008007926
- OCLC Control Number247139164
- OCLC Control Number212908730
- Better World Books9780415953160
- Better World Books9780415953177
- Better World Books9780203892268
- Better World BooksP8-BRW-471
- Open LibraryOL19998960M
Classifications
- DDC331.7/93
- LCCHD9980.5 .S42535 2009
- LCCHD9980.5.S42535 2009
and 1 more
- LCCHD9980.5 .S42535 2009eb
Description
"Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairytale images, to seek out and understand the reality of service workers' experience. Within the sociology of work and related literatures, there are an increasing number of empirical studies of different types of service work, but there has been little progress in attempts to theorize the nature of service work, per se. This book fills this gap by bringing together major scholars from the US and UK who use a range of critical perspectives to explore key elements in the organization and experience of contemporary service work. It will make an invaluable secondary text for advanced undergraduates and graduates studying courses/modules such as sociology of work, industrial sociology, social theory and work, organization studies, and organizational theory."--book jacket.
Subjects
Topics
Other Editions
- Service work: critical perspectives
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