Measuring Performance for Business Results
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Author
Publication
1994 - Springer Netherlands, Dordrecht, Netherlands
Language
English
Word Count
77,500 words, Guess
Page Count
310 pages
Physical Format
Electronic resource
Identifiers
- Open LibraryOL27073867M
- Internet Archivemeasuringperform00scmo
- ISBN-109401045682
- ISBN-109401113025
- ISBN-139789401045681
and 4 more
- ISBN-139789401113021
- OCLC Control Number851367387
- Better World Books9789401045681
- Better World Books9789401113021
Classifications
- DDC658.5
- LCCHD28-70
- LCCTS155-194
Description
This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness.
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