Building Quality Service
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Author
Publication
2006-07-30 - Jaico Publishing House
Word Count
56,000 words, Guess
Page Count
224 pages
Physical Format
Paperback
Identifiers
- ISBN-108179922405
- ISBN-139788179922408
- Open LibraryOL9878650M
First Sentence
This chapter builds a foundation for the rest of the book by highlighting service issues and defining service in terms of a model which is applied throughout the book.
Subjects
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