Empowering service excellence

beyond the quick fix

Our rough guess is there are 52,000 words in this book.

At a pace averaging 250 words per minute, this book will take 3 hours and 28 minutes to read. With a half hour per day, this will take 7 days to read.

How long will it take you?

Enter your reading speed

You can take one of our WPM reading speed tests to find your reading speed.

Get it on Amazon Buy on Bookshop.org

We earn a commission on purchases

Author

Conrad Lashley

Publication

1997 - Cassell, London, England

Language

English

Word Count

52,000 words, Guess

Page Count

208 pages

Identifiers

Internet Archiveempoweringservic0000lash
ISBN-10030433166X
ISBN-100304331694
ISBN-139780304331666
ISBN-139780304331697

and 7 more

Goodreads3754391
Library of Congress Control Number98119234
OCLC Control Number38221119
Better World BooksKR-357-379
Better World Books9780304331697
Better World Books9780304331666
Open LibraryOL416007M

Classifications

DDC658
LCCHD9980.5 .L35 1997
LCCHD9980.5.L35 1997

Subjects

Topics

Management Quality control Customer services Service industries Service industries, management Customer services -- Management Service industries -- Management

Series Statement

Cassell services management

Reader Reviews

No reviews yet for this book.

Be the first to share your thoughts!