Customer service on the Internet
building relationships, increasing loyalty and staying competitive
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Author
Publication
1996 - Wiley Computer Pub., New York, New York (State)
Language
English
Word Count
81,500 words, Guess
Page Count
326 pages
Identifiers
- Open LibraryOL988692M
- ISBN-100471155063
- OCLC Control Number34958823
- Internet Archivecustomerserviceo0000ster
- Library of Congress Control Number96026880
and 2 more
- Goodreads4498265
- LibraryThing964939
Classifications
- DDC658.8/12/0285467
- LCCHF5415.5 .S737 1996
- LCCHF5415.5.S737 1996
Subjects
Topics
Other Editions
- Customer service on the Internet: building relationships, increasing loyalty and staying competitive
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