COMPREHENSIVE WORK READINESS and CUSTOMER SERVICE TRAINING PROGRAM : Includes
Lecture Content, in-Class Exercises with Answers, Personalized Participant Worksheets, Competency Statements and Tracking Forms, Section Review Key Concepts, Scenarios That Can Be Used for Skill Building or Certification/final Tests, and More
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- ISBN-139781492804956
- Open LibraryOL55416610M
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