A peer review process for developing service quality
a process for enabling a staff group to evaluate and improve the service which they provide, and to devise a system to give themselves routine feedback about their performance.
Draft 3.
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Author
Contributions
- Gwent County Forum. - Contributor
- Brunel Institute of Organisation and Social Studies. - Contributor
Publication
1988 - s.n.], [s.l, United Kingdom
Language
English
Subjects
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