Books by Mona J. Fitzsimmons
Total count: 8
Service ManagementOperations, Strategy, and Information TechnologyMcGraw-Hill Companies1997-08-01
Service ManagementOperations, Strategy, and Information Technology2nd editionMcGraw-Hill Companies1997-08-01
Service Management w/ Student CD-Rom4 Har/Cdr editionIrwin/McGraw-Hill2003-03-31
Service ManagementOperations, Strategy, and Information Technology4th editionIrwin/McGraw-Hill2004-03-01