New service development
creating memorable experiences
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Contributions
- Fitzsimmons, James A. - Contributor
- Fitzsimmons, Mona J. - Contributor
Publication
2000 - Sage Publications, Thousand Oaks, Calif, California
Language
English
Word Count
82,000 words, Guess
Page Count
328 pages
Identifiers
- Internet Archivenewservicedevelo0000unse
- ISBN-100761917411
- ISBN-10076191742X
- ISBN-139780761917410
- ISBN-139780761917427
Classifications
- DDC658.8/12
- LCCHD9980.5 .N48 2000
- LCCHD9980.5.N48 2000
Subjects
Other Editions
- New service development: creating memorable experiences
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